Casino Lobby Sessions
Session identifiers are stored temporarily to maintain your lobby state; they expire at logout and are not linked to any third-party analytics network.
LEGAL REFERENCE
How pg game Handles Your Personal Data
At pg game, your personal data belongs to you — we collect only what we need to run your account, process payments via JazzCash, Easypaisa, SadaPay and Raast...
Data collected with consentPakistani payment data protectedNo third-party resaleAccount-level encryptionRight to erasure honoured
Jurisdiction, Scope and Data We Collect
This privacy policy applies to every account registered on pggame.lol and covers all data submitted during account creation, identity verification, and payment processing in supported Pakistani regions where local law permits. We collect your name, contact details, and payment identifiers — such as your JazzCash wallet number or Easypaisa mobile account — solely to verify your identity and clear transactions accurately. SadaPay
and Raast transfers are processed under the same data-handling rules. We do not store full card or wallet credentials on our servers; payment tokens are handled by PCI-compliant processors. Data is retained for as long as your account remains active, or as required by applicable Pakistani financial regulations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
POLICY TRUST SIGNALS
Why You Can Rely on Our Privacy Practices
We built our data practices around transparency and accountability, not checkbox compliance. Every signal below reflects something you can verify directly through your account settings or by contacting...
Annual Policy Review
Our privacy policy is reviewed at least once every twelve months by an internal data team and updated to reflect...
Encrypted Data Transit
All data you submit — from account registration to JazzCash payment details — travels over TLS 1.3 encrypted connections so...
Minimal Data Collection
We collect only what is strictly necessary. If a piece of information is not needed to verify your identity or...
No Data Resale
We do not sell, lease, or exchange your personal data with advertisers or marketing networks. Your contact details and payment...
Access on Request
You may request a full export of the personal data we hold on your account at any time. We prepare...
Deletion Policy
When you close your pg game account, we remove personally identifiable data within 30 days, retaining only the anonymised transaction...
POLICY CONSISTENCY CHECK
How This Policy Aligns Across Our Platform
Our privacy commitments are consistent whether you are accessing the casino lobby, the sportsbook, or account settings. The table below shows how each platform area applies the same core data principles so...
Sportsbook Activity
Wager records are retained for account and audit purposes only; they are not shared with sports data vendors or marketing partners outside pg game.
Payment Processing
JazzCash, Easypaisa, SadaPay and Raast transaction references are held in isolated encrypted storage, separate from your profile data, accessible only by the finance verification team.
Account Registration
Name, email and mobile number collected at registration are used solely for account access and communication; they are never shared without your explicit written consent.
Identity Verification
CNIC or passport copies submitted for identity checks are stored in a restricted document vault and deleted once verification is confirmed, unless regulation requires longer retention.
Marketing Emails
You control your email preferences from inside your account dashboard; opting out stops all promotional emails within 48 hours and does not affect your account access or withdrawal processing.
Cookie Usage
We use functional and analytics cookies only; advertising cookies are disabled by default. You can review and adjust your cookie preferences through the banner on pggame.lol at any time.
PRIVACY FEATURE HIGHLIGHTS
Key Elements That Define Our Privacy Approach
Our privacy framework is designed to give you clear visibility into what happens with your data at every stage of your account lifecycle on pg game. These six...
Consent-First Collection
We ask for your consent before collecting any data that...
Localised Data Storage
Account data for Pakistani users is stored on servers in...
Third-Party Processor Vetting
Any processor that touches your data — including payment gateways...
Breach Notification Protocol
In the unlikely event of a data security incident affecting...
Account Security Layers
Two-step login verification adds an extra authentication check beyond your...
Policy Change Alerts
Whenever this privacy policy is materially updated, we send a...
Frequently Asked Privacy Questions
We collect your name, mobile number, email address, and a payment identifier such as your JazzCash or Easypaisa number. Identity documents are requested only when verification is required under applicable Pakistani financial rules.
We share your data only with processors directly involved in running your account — payment gateways for SadaPay or Raast transfers, for example. We never share your data with advertisers or unrelated marketing networks.
Personally identifiable data is deleted within 30 days of account closure. Anonymised transaction records may be retained longer solely to satisfy Pakistani financial audit requirements, with no link to your identity.
Yes. Submit a data access request through your account dashboard or via our privacy email. We verify your identity and deliver a complete, readable export within five business days at no charge.
Payment identifiers are tokenised and stored in isolated encrypted storage separate from your profile. Full wallet credentials are never written to our servers; they pass directly to our PCI-compliant payment processor.
Change your password immediately, enable two-step verification, and contact our live chat team. Our security team will audit your account access log and advise on any further steps needed to secure your data.
Go to Account Settings, find the Communication Preferences section, and turn off promotional emails. The change takes effect within 48 hours and has no impact on your account access, withdrawals or payment processing.